Every Question. Straight Answers.

Book a free 30-minute discovery call or send us a message. We'll look at your site, talk about your goals and recommend the right next step. You then get a written scope with a fixed price before any work starts.

No. If you're just starting out we focus on building pages and funnels that convert from day one. With more traffic, we can also run proper A/B tests to keep improving.

No. Shopify is a big part of what we do, but we also build fully custom websites, WordPress sites and landing pages on any platform, plus SEO, Google Ads and content marketing.

Landing page and CRO changes can show results within days. One client went from 1.52% to 3.6% conversion in 3 days. SEO and content take longer, typically a few months.

Every project gets a fixed quote after a free call, so you know the full price upfront. Audits start from £499.

Yes. Everything we build is set up so your team can change text, images and products without touching code, and we're here for support after launch.

Yes. We're based in the UK and work with brands across the UK, US, Europe and Australia, with video calls at times that suit you.

Yes. Our case studies page shows 15 real client projects with the problem, the approach and the results, and our reviews page lists 502 verified client reviews with an average rating of 4.9.

Yes. TechGenix IT Ltd is registered in England and Wales, company number 16226399, with its registered office in Barking, Essex.

It depends on scope. A single landing page usually takes days, a custom Shopify feature often one to two weeks, and a full redesign or custom website longer. You get an honest, fixed timeline with your quote before any work starts.

Every project gets a fixed quote after a free discovery call, so you know the full price upfront with no surprises. Ongoing work like CRO, SEO or ads runs on a fixed monthly fee. Post-click audits start from £499.

No. We build on a private staging site or a duplicate draft theme, so your live site keeps selling. You preview everything and we only publish when you approve it.

Revision rounds are agreed upfront in your quote. Because you sign off the wireframe before visual design starts, most feedback is small refinements rather than starting again.

Every project is led by our founder, Ifti Nur, a Shopify Partner with 6+ years in e-commerce. Strategy, design, development and testing happen in one team, so nothing gets lost in hand-offs.

Usually read-only access to your analytics (like GA4) and access to your store or website admin. We'll tell you exactly what we need after the discovery call, and we can still start from the live site if access takes time.

Video calls at times that suit you, plus WhatsApp, email or your own Slack and Figma. We reply within one working day.

Yes. Once the project is paid, the code, design files and content are yours. No lock-in, and campaigns run in your own accounts.

You get a walkthrough so your team can update text, images and products without touching code. If you want to keep growing, we can carry on with monthly testing, new pages and support.

A single landing page usually takes days, not months. Full funnels depend on scope, and you get a fixed timeline with your quote before any work starts.

Yes. We build on whatever you already use: Shopify (Liquid), Replo, GemPages, PageFly, Shogun, WordPress or fully custom code. The platform is your choice; the conversion thinking is ours.

Yes. Every build includes copy written by conversion copywriters, based on your customer reviews, surveys and ads, so the page sounds like you and speaks to what your buyers care about.

AI gives you speed, not direction. We use AI to speed up research, but every page is shaped by real customer data and proven conversion patterns. AI on its own produces polished pages that rarely sell.

Yes. You can order a single page or a full funnel as a one-off project, or work with us on an ongoing basis where we keep testing and improving. We'll recommend what fits on your free call.

No. We keep pages lightweight with compressed images, minimal apps and clean code, and test speed on mobile before launch. Our own site scores 100 for performance on Google Lighthouse desktop.

Yes. Everything is set up so your team can change text, images, offers and products without touching code, and we're here for support after launch.

Every project gets a fixed quote after a free discovery call, based on the number of pages and what's involved, so you know the full price upfront with no surprises.

CRO is the process of turning more of your existing visitors into customers. We research why people don't buy, fix the biggest problems, and test changes so you know what actually raised revenue, rather than guessing.

You don't need huge traffic to start. With lower traffic we focus on research-led fixes from our checklist, analytics and recordings. Once you have enough visitors and orders, we add proper A/B tests to prove each change.

Fixes for clear problems can show results within days. One client went from a 1.52% to a 3.6% conversion rate in 3 days with no extra ad spend. Testing programmes compound over months, so the biggest gains build over time.

A redesign replaces everything at once, which is risky. CRO improves the site you already have, one tested change at a time, so you keep what works and only change what's proven to lift sales.

Mostly Shopify and Shopify Plus, plus WooCommerce, WordPress and custom sites. We build our own test variations, so you don't need a separate developer.

We work with the tools you already have where we can: GA4, heatmaps and session recordings like Microsoft Clarity or Hotjar, and an A/B testing tool that suits your store and budget.

No honest agency can guarantee a test will win. What we do guarantee is a clear process: research first, fixes ranked by revenue impact, and a full report on what we tested and what we learned.

Most clients start with a one-off audit, then move to a monthly CRO programme. Every engagement gets a fixed price after a free discovery call, so there are no surprises.

Every programme is led by our founder, Ifti Nur, with 6+ years of e-commerce and Shopify experience. Research, design, development and testing are done by the same team, so nothing gets lost in hand-offs.

It's a review of everything that happens after someone clicks your ad or search result: the landing page, product pages, cart, checkout, speed and tracking. We find what stops people buying and rank the fixes by how much revenue they're likely to unlock.

An ads audit looks at what happens before the click: targeting, bids and creatives. A post-click audit looks at what happens after it. If your ads get clicks but not sales, the problem is usually post-click.

A prioritised list of fixes, not a 50-page PDF. Each finding includes what's wrong, why it matters, where it is, screenshots from desktop and mobile, and an impact and cost score, so you know exactly what to do first.

Audits start from £499. The final price depends on how many page types and funnels we review. You get a fixed price after the free discovery call, before any work starts.

For a full audit, read-only access to your analytics (like GA4) and your store admin helps us check tracking and real behaviour. We can still audit the live site without access, and we'll note anything we couldn't check.

Mostly Shopify and Shopify Plus, plus WooCommerce, WordPress, custom sites and landing page builders like PageFly, GemPages and Replo.

Yes. You can implement the fixes with your own team, or we can design and build them for you. Many clients start with an audit and then move into an ongoing CRO programme.

No. An audit is based on proven conversion principles, your analytics and a review of the live site, so it's useful even before you have enough traffic for A/B testing.

We review your data and site beforehand, then run a focused session with your team to agree the real problems, generate ideas and prioritise them. You leave with a clear action plan, not just a page of notes.

Whoever makes or influences decisions about your website and marketing: founders, marketing, e-commerce, design and development. We'll suggest the right people for your goal on the discovery call.

Workshops run remotely by video call, at times that suit your team, so we can work with brands across the UK, US, Europe and Australia.

It depends on the goal. A focused session can be a few hours; a deeper programme can be split across several shorter sessions so your team isn't away from their work for a full day. We'll agree the format upfront.

A written summary with the agreed priorities, owners and next steps, usually as a prioritised roadmap your team can start on straight away.

A workshop is a one-off session to align your team and build a plan. Consultancy is an ongoing partnership: regular strategy calls and reviews to keep the plan on track and adjust it as results come in.

Yes. We can design and build the changes, run your CRO programme or audit your store. Or your team can run with the plan on its own.

Every workshop gets a fixed price after a free discovery call, based on the format, number of sessions and preparation involved.

It depends on scope. A focused redesign of a few key templates can take a few weeks; a full store rebuild takes longer. You get a fixed timeline with your quote before any work starts, with no padding.

Not when it's done properly. We map every old URL to its new home with 301 redirects, carry over your titles, descriptions and structured data, test speed on mobile and monitor Search Console after launch.

Shopify and Shopify Plus are most of our redesign work, but we also redesign WordPress, WooCommerce and fully custom sites. If you'd like to move to Shopify as part of the redesign, we'll handle the migration.

That's fine. With little data, the redesign leans on proven conversion principles and our 589-point CRO checklist. With more data, we layer your analytics, heatmaps and customer research on top.

Strategy, data review, customer research where relevant, copywriting, Figma design, development, QA, speed and SEO checks, launch and handover. The exact pages in scope are agreed on your discovery call.

Yes. Everything is set up so your team can change text, images, offers and products without touching code, and you get a full walkthrough at handover.

Both. Many brands want a single redesign project with a clear scope and end date. Others keep rebuilding and testing pages on an ongoing basis. We'll recommend what fits on your free call.

Every project gets a fixed quote after a free discovery call, based on the number of templates and what's involved, so you know the full price upfront with no surprises.

It depends on scope. A single custom feature often ships in one to two weeks; a full custom theme takes longer. You get an honest, fixed timeline with your quote, not a padded one.

Yes. We can refactor, speed up or extend any theme, including Dawn, other premium themes or a custom theme someone else built. Often the fastest win is improving the theme you already have.

No. We build on a duplicate draft theme, so your live store keeps selling. You preview everything and we only publish when you approve it.

Yes. If your team works in a page builder, we'll build inside it. For new custom sections we usually recommend native Liquid, because it's faster and lighter.

Often, yes. Bundles, size guides, upsells and many widgets can be built natively, which removes the monthly fee and speeds up your store. We'll tell you which apps are worth keeping.

Yes. We handle checkout extensibility, Shopify Functions, Markets and B2B setups, plus migrating old checkout scripts.

Both. You can commission a single project, like a custom theme or a bundle builder, or keep us on a monthly retainer for new features, fixes and improvements.

Every project is led by our founder, Ifti Nur, a Shopify Partner with 6+ years of Shopify experience. No anonymous hand-offs, and the same team does your CRO.

Every project gets a fixed quote after a free discovery call, based on what's involved, so you know the full price upfront with no surprises.

Templates and page builders load code for features you never use, which slows your site and limits what you can change. A custom build only ships what your site needs, so it's faster, easier to rank and designed around how your customers buy, not around a theme's layout.

Yes. We set up an editor for the content you change often, like text, images, blog posts and team members, so you can update the site without touching code or breaking the design.

Whatever fits the job. Most marketing and business sites suit a custom WordPress theme. Content-heavy or app-like sites can suit a headless setup, and stores usually belong on Shopify. We'll recommend one on the discovery call and explain why.

Yes. Once the project is paid, the code, design files and content are yours. No lock-in, no proprietary builder, and any good developer can pick it up later.

Not if it's done properly. We map every old URL to its new page with 301 redirects, carry over titles and meta descriptions, add structured data and submit the new sitemap, so your existing SEO moves with you.

It depends on the number of pages and features. You get an honest timeline with your fixed quote after the discovery call, and you can preview progress on a private staging site throughout.

Yes. Forms, CRMs, booking and payment tools, email platforms and analytics can all be connected, so leads and data land where your team already works.

If you'd like us to. We can handle updates, backups, security and new features on a monthly plan, or simply hand over a clean, documented site to your team.

Every project gets a fixed quote after a free discovery call, based on pages, features and integrations, so you know the full price upfront with no surprises.

Websites, landing pages, Shopify and e-commerce stores, SaaS marketing sites, web apps, dashboards and iOS or Android app screens, plus the design systems behind them. If it has a screen, we can design it.

Yes. You get the full Figma file with organised, named layers, components and styles. It's yours to keep, edit and hand to any developer.

Yes. We develop what we design on Shopify, WordPress, page builders like Replo, GemPages and PageFly, or fully custom code, so the live site matches the design exactly. Or we hand off a dev-ready file to your own team.

Yes. Every page is designed for desktop and mobile as standard, with layouts made for thumbs and small screens, not just squashed versions of the desktop.

Revision rounds are agreed upfront in your quote. Because we sign off the wireframe before visual design, most feedback is small refinements rather than starting again.

A single landing page can take days; a full website or app takes longer. You get a fixed timeline with your quote before any work starts.

Yes. We can review and redesign an existing Figma file or live site, keep what works, and fix what's hurting usability and conversions.

Every project gets a fixed quote after a free discovery call, based on the number of screens and what's involved, so you know the full price upfront with no surprises.

Technical fixes can help within weeks, but SEO usually builds over several months as Google crawls, tests and trusts your pages. That's why we fix the quick technical wins first while the content work compounds.

No, and you should be wary of anyone who does. Nobody controls Google's rankings. What we can promise is a clear plan, the right work done properly and honest reporting on what's moving.

Yes, Shopify and Shopify Plus are a big part of what we do. We handle collection and product page SEO, structured data, duplicate URLs, site speed and the theme fixes most SEO agencies can't make themselves.

We optimise for those too: clear structure, structured data, helpful content that answers real questions and an llms.txt file, so AI tools can understand and cite your site.

Not if it's handled properly. We map every old URL to its new page with 301 redirects, keep titles and content that rank, and submit the new sitemap, so your SEO moves with you.

Yes. We plan topics around what your buyers search for, then write or brief the content, from collection descriptions to guides, so it ranks and helps people buy.

A plain-English monthly report covering rankings for your target keywords, organic traffic, the pages bringing in revenue and what we did that month.

SEO is usually a monthly engagement with a fixed price agreed after a free discovery call, based on the size of your site and how competitive your market is.

Yes. We run Search, Shopping and Performance Max campaigns for e-commerce brands, plus remarketing, and we keep your product feed clean so the right products show for the right searches.

Most PPC agencies stop at the click. We also build and optimise the landing pages the ads send people to, so you get more sales from the same budget instead of just more traffic.

It depends on your products, margins and market. We'll look at your numbers on the discovery call and recommend a starting budget that can produce reliable data without wasting money.

Ads start showing as soon as campaigns go live. The first few weeks are about gathering data and cutting waste; performance usually improves as we refine targeting, bids and landing pages.

Yes. Campaigns run in your own account, so you keep all the data and history if you ever move on.

Yes. Accurate conversion tracking is the first thing we check. We set up or repair conversions, GA4 and enhanced conversions so Google optimises towards real sales.

A plain-English monthly report covering spend, sales, cost per sale and return on ad spend, plus what we changed and what we'll test next.

A fixed monthly management fee agreed after a free discovery call. Your ad spend is paid directly to Google, separately.

Product and collection copy, landing page copy, buying guides and blog posts, FAQs, and email copy for flows and campaigns. Everything is written to help a shopper decide, not just to fill a page.

Both. We plan topics around what your customers search for, then write so the page answers their questions and moves them towards buying. Ranking only matters if the visitor buys.

From your customers. We read your reviews, support questions and survey answers, look at search data and study competitors, so the words match how your buyers actually think and talk.

We use tools to speed up research, but every piece is planned, written and edited by people who understand your product and customers, then checked for accuracy and tone.

Yes. We start by agreeing your voice and a few writing rules, then keep every piece consistent with them, whether it's a product page or a welcome email.

Yes. We can format and publish content directly on Shopify or WordPress, including headings, images, internal links and structured data.

It depends on the content: rankings and organic traffic for guides, conversion rate and add-to-carts for product and landing pages, and opens, clicks and revenue for emails.

Either per project, like rewriting your top product pages, or as a monthly content plan. Every engagement gets a fixed price after a free discovery call.

Mostly Klaviyo, which works brilliantly with Shopify for both email and SMS. If you already use another platform, we'll tell you honestly whether it's worth moving.

Usually abandoned cart and checkout, welcome series and post-purchase, because they reach people at the moments they're most likely to buy. We'll check what you have and prioritise the gaps.

Yes. Every email is designed to match your brand, written to sell, and built to look right on mobile, where most emails are opened.

SMS works best for time-sensitive messages like cart reminders, launches and limited offers. We set it up with clear consent and keep it short and useful, so it adds sales without annoying people.

We set up sign-up forms, consent and unsubscribe options properly for email and SMS, so you only message people who've agreed to hear from you.

Often it's missing domain authentication, an old or unengaged list, or sending too much too fast. We fix the technical setup and clean up your list so more emails reach the inbox.

Revenue from flows and campaigns, plus open, click and conversion rates, tracked in Klaviyo and reported in plain English every month.

Either a one-off flow build or a monthly plan that includes campaigns and ongoing optimisation. Every engagement gets a fixed price after a free discovery call.

Once a week. One email, about a three-minute read. No daily emails and no surprise sales sequences.

Straight away, a welcome email with the 10 quick wins we find most often when we audit online stores. Then one new issue every week.

Ifti Nur, founder of TechGenix IT, a Shopify developer and CRO practitioner with 6+ years in e-commerce and 502 verified client reviews. It's written from real project work, not by a content team.

Most examples come from Shopify and e-commerce, but the ideas apply to any site that sells online or generates leads, including landing pages and WordPress sites.

Never. Your email is only used to send you the newsletter. Every email has a one-click unsubscribe link, and you can read how we handle data in our privacy policy.

Yes. Every email has a one-click unsubscribe link at the bottom. No forms, no questions.