Klaviyo email & SMS

Sell More To The Customers You Already Have.

Klaviyo email and SMS flows for Shopify brands: welcome, abandoned cart, post-purchase and win-back. Designed, written and built to send the right message at the right moment, automatically, while you sleep.

★★★★★ 4.9 verified·502 client reviews·Klaviyo + Shopify

0★Average rating
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24/7Flows working while you sleep

Built on Klaviyo, connected to the tools you already use

ShopifyGoogle AdsKlaviyoGA4Meta AdsFigmaSemrushGemPagesPageFlyReploClarityWordPress
Where repeat sales go missing

Most Shoppers Leave. Flows Bring Them Back.

Someone adds to cart, gets distracted and leaves. Without automation, that sale is simply gone. With the right flow, they get a timely nudge and come back.

Flows we build

The Flows Every Online Store Should Have.

Each one triggered by what a shopper does, so the message always arrives at the moment it's most useful.

Welcome series

Turn new subscribers into first-time buyers with your story, best sellers and a reason to order now.

  • Email
  • First order

Abandoned cart & checkout

Timely reminders by email and SMS that answer doubts and bring shoppers back to finish.

  • Email
  • SMS
  • Recovery

Browse abandonment

A helpful follow-up for people who viewed products but didn't add to cart.

  • Email
  • Personalised

Post-purchase & reviews

Thank-yous, how-to tips, review requests and the right next product, at the right time.

  • Reviews
  • Cross-sell

Win-back

Re-engage customers who haven't ordered in a while, before they forget about you.

  • Lapsed buyers
  • Offers

SMS & campaigns

Launches, offers and newsletters by email and SMS, planned in a calendar and segmented properly.

  • Campaigns
  • SMS
  • Segments
The flow library

15 Flows That Run A Seven-Figure Store On Autopilot.

Most stores run two or three flows. Fast-growing Shopify brands run a full stack, one for every moment in the customer journey. Pick a flow to see how it works and preview every message.

15 flows
Capture

Welcome series

Turns new subscribers into first-time buyers.

Triggered whenSomeone joins your listGoalFirst order
EmailImmediately
YourStorePreview text
Subject

Body

Shop now
Why it works

Tip

Example messages for illustration
How many of these does your store run?Tap the flows you already have live.
0/15

Most stores we audit are missing at least half of these flows.

Get my missing flows built
Abandoned cart calculator

How Much Is Sitting In Abandoned Carts?

Enter your numbers to estimate what a well-built recovery flow could bring back each month.

Recovery rate5%
Recovered orders20/ month
Recovered revenue£1,200/ month
Recovered revenue per year£14,400From one automated flow
Build my recovery flow An estimate to show the potential, not a promise of results.
Built to be delivered

The Best Email Is Useless In The Spam Folder.

Before we write a word, we make sure your emails can actually reach people, and that you're only messaging those who want to hear from you.

  • Domain authenticationSPF, DKIM and DMARC set up so inbox providers trust you.
  • A healthy listUnengaged and invalid contacts handled so your sender reputation stays strong.
  • Consent done properlyClear sign-up forms and opt-ins for email and SMS, GDPR-friendly.
  • Designed for mobileBranded templates that look right on every phone and inbox.
How we work

From Audit To Always-On Revenue.

We fix the foundations, build the flows that matter most, then keep improving them every month.

  1. 01

    Audit

    Your Klaviyo account, list health, forms, flows and deliverability.

  2. 02

    Plan

    Flows, segments and a campaign calendar, prioritised by revenue.

  3. 03

    Design & write

    Branded, mobile-first emails and short, useful SMS in your voice.

  4. 04

    Build & test

    Triggers, timing and conditions tested before anything goes live.

  5. 05

    Optimise

    Subject lines, timing and offers tested, with a monthly report.

The team behind it

Email That Lands On Pages Built To Convert.

An email only works if the page it links to sells. Because we also design stores and run CRO, your flows send people to pages built to finish the job.

Lawn care · 12 months

111% more total sales and 108% more orders after a conversion-led redesign

+0%total sales
Bath bomb moulds · Store rebuild

A 2.27% conversion rate in the first 19 hours after launch

0%conversion rate
E-commerce · Targeted fixes

From 1.52% to 3.6% conversion in 3 days, with no extra ad spend

0%conversion rate

See all 15 case studies →

Your options

Why Brands Hand Us Their Klaviyo.

An honest look at the usual ways online stores run email and SMS.

FeatureDefault templatesTypical email agencyTechGenix
Flows set upOne or two basicsYesPrioritised by revenue
Brand designGenericYesMatches your store
DeliverabilityOften ignoredSometimesChecked first
Landing pagesHomepageNot their jobBuilt to convert, in-house
SMS with consentNoVariesSet up properly
ReportingDashboard onlyOpen ratesRevenue, monthly
Who builds your flows

Flows Built By A Team That Builds Stores.

Ifti Nur, founder of TechGenix ITKKlaviyo
Ifti NurFounder & retention lead

Ifti started as a Shopify developer and team lead at MixerfyCommerce, running a remote team that shipped Shopify stores, landing pages and custom features. Klaviyo is part of the toolkit he uses with Shopify brands alongside Figma and CRO.

He holds an MSc in Computer Science (Distinction) from Ravensbourne University London and founded TechGenix IT in 2025, so email, SMS, store design and conversion could be planned by one team.

  • 6+ years in e-commerce
  • 15 case studies
  • 502 verified reviews
What clients say

Trusted By Brands Across The UK, US, Europe And Australia.

fi★★★★★ 4.9 / 5 · 502 reviews TRRead the reviews →
★★★★★Fiverr

“He took my vision and totally exceeded expectations. What really impressed me is that he's not just a great visual designer. He understands how to build a website with conversions in mind.”

shredfinVerified client · USA
★★★★★Fiverr

“We gave a very detailed and complex brief and the team delivered a beautiful new website which exceeded our expectations. We are already working on several new projects together.”

gandsmaneVerified client · Australia
★★★★★Fiverr

“A fantastic job redesigning my website! The design is clean, modern and professional, with great attention to detail. Attentive, responsive and a pleasure to work with.”

yavisssVerified client · The Bath Time
★★★★★Fiverr

“Delivered another A+++ project. Top quality! We highly recommend them and already have another active project going.”

gandsmaneReturning client · Australia
★★★★★Fiverr

“Great work. I used [their] services again and it came out to be exceptional.”

samahmed92Returning client
★★★★★“Exceeded our expectations”— gandsmane★★★★★“Conversions in mind”— shredfin★★★★★“Top quality!”— gandsmane★★★★★“Great attention to detail”— yavisss★★★★★“Communication was excellent”— shredfin★★★★★“Came out exceptional”— samahmed92★★★★★“A+++ project”— gandsmane★★★★★“Easy to work with”— shredfin
Honest fit check

Is Email & SMS Right For You Now?

Automation pays back fastest for stores with steady traffic and orders. Here's how to tell.

✓A great fit if you…

  • Have regular traffic and orders on Shopify
  • Have Klaviyo, or are happy to set it up
  • Have only basic flows, or none at all
  • Want more repeat orders, not just more first ones
  • Want emails that look and sound like your brand

✕Probably not a fit if you…

  • Haven't launched or have almost no traffic yet
  • Want to send daily blasts to everyone
  • Bought an email list (we won't use it)
  • Need more visitors first (see Google Ads or SEO)

Not sure? Book the call anyway. If email isn't the right next step, we'll tell you honestly.

FAQ

Common Questions. Straight Answers.

Have more questions?
Send us a message →

Which platform do you use?

Mostly Klaviyo, which works brilliantly with Shopify for both email and SMS. If you already use another platform, we'll tell you honestly whether it's worth moving.

Which flows should we start with?

Usually abandoned cart and checkout, welcome series and post-purchase, because they reach people at the moments they're most likely to buy. We'll check what you have and prioritise the gaps.

Do you design and write the emails?

Yes. Every email is designed to match your brand, written to sell, and built to look right on mobile, where most emails are opened.

Is SMS right for my brand?

SMS works best for time-sensitive messages like cart reminders, launches and limited offers. We set it up with clear consent and keep it short and useful, so it adds sales without annoying people.

What about GDPR and consent?

We set up sign-up forms, consent and unsubscribe options properly for email and SMS, so you only message people who've agreed to hear from you.

Why do my emails go to spam?

Often it's missing domain authentication, an old or unengaged list, or sending too much too fast. We fix the technical setup and clean up your list so more emails reach the inbox.

How do you measure results?

Revenue from flows and campaigns, plus open, click and conversion rates, tracked in Klaviyo and reported in plain English every month.

How do you charge?

Either a one-off flow build or a monthly plan that includes campaigns and ongoing optimisation. Every engagement gets a fixed price after a free discovery call.

Get started

Turn One-Time Buyers Into Regulars.

Book a free 30-minute call. We'll look at your current flows, list and Klaviyo setup, show you where revenue is slipping away and outline the flows we'd build first, with a fixed price.

★★★★★ 4.9 verified·502 client reviews·UK registered

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4.9 · 502 reviewsFree flow review