
Welcome series
Turn new subscribers into first-time buyers with your story, best sellers and a reason to order now.
- First order
Klaviyo email and SMS flows for Shopify brands: welcome, abandoned cart, post-purchase and win-back. Designed, written and built to send the right message at the right moment, automatically, while you sleep.
★★★★★ 4.9 verified·502 client reviews·Klaviyo + Shopify
Built on Klaviyo, connected to the tools you already use
Someone adds to cart, gets distracted and leaves. Without automation, that sale is simply gone. With the right flow, they get a timely nudge and come back.
Each one triggered by what a shopper does, so the message always arrives at the moment it's most useful.

Turn new subscribers into first-time buyers with your story, best sellers and a reason to order now.

Timely reminders by email and SMS that answer doubts and bring shoppers back to finish.

A helpful follow-up for people who viewed products but didn't add to cart.

Thank-yous, how-to tips, review requests and the right next product, at the right time.

Re-engage customers who haven't ordered in a while, before they forget about you.

Launches, offers and newsletters by email and SMS, planned in a calendar and segmented properly.
Most stores run two or three flows. Fast-growing Shopify brands run a full stack, one for every moment in the customer journey. Pick a flow to see how it works and preview every message.
Turns new subscribers into first-time buyers.
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Shop nowTip
Most stores we audit are missing at least half of these flows.
Get my missing flows builtEnter your numbers to estimate what a well-built recovery flow could bring back each month.
Before we write a word, we make sure your emails can actually reach people, and that you're only messaging those who want to hear from you.
We fix the foundations, build the flows that matter most, then keep improving them every month.
Your Klaviyo account, list health, forms, flows and deliverability.
Flows, segments and a campaign calendar, prioritised by revenue.
Branded, mobile-first emails and short, useful SMS in your voice.
Triggers, timing and conditions tested before anything goes live.
Subject lines, timing and offers tested, with a monthly report.
An email only works if the page it links to sells. Because we also design stores and run CRO, your flows send people to pages built to finish the job.
An honest look at the usual ways online stores run email and SMS.
| Feature | Default templates | Typical email agency | TechGenix |
|---|---|---|---|
| Flows set up | One or two basics | Yes | Prioritised by revenue |
| Brand design | Generic | Yes | Matches your store |
| Deliverability | Often ignored | Sometimes | Checked first |
| Landing pages | Homepage | Not their job | Built to convert, in-house |
| SMS with consent | No | Varies | Set up properly |
| Reporting | Dashboard only | Open rates | Revenue, monthly |

KKlaviyoIfti started as a Shopify developer and team lead at MixerfyCommerce, running a remote team that shipped Shopify stores, landing pages and custom features. Klaviyo is part of the toolkit he uses with Shopify brands alongside Figma and CRO.
He holds an MSc in Computer Science (Distinction) from Ravensbourne University London and founded TechGenix IT in 2025, so email, SMS, store design and conversion could be planned by one team.
“He took my vision and totally exceeded expectations. What really impressed me is that he's not just a great visual designer. He understands how to build a website with conversions in mind.”
“We gave a very detailed and complex brief and the team delivered a beautiful new website which exceeded our expectations. We are already working on several new projects together.”
“A fantastic job redesigning my website! The design is clean, modern and professional, with great attention to detail. Attentive, responsive and a pleasure to work with.”
“Delivered another A+++ project. Top quality! We highly recommend them and already have another active project going.”
“Great work. I used [their] services again and it came out to be exceptional.”
Automation pays back fastest for stores with steady traffic and orders. Here's how to tell.
Not sure? Book the call anyway. If email isn't the right next step, we'll tell you honestly.
Mostly Klaviyo, which works brilliantly with Shopify for both email and SMS. If you already use another platform, we'll tell you honestly whether it's worth moving.
Usually abandoned cart and checkout, welcome series and post-purchase, because they reach people at the moments they're most likely to buy. We'll check what you have and prioritise the gaps.
Yes. Every email is designed to match your brand, written to sell, and built to look right on mobile, where most emails are opened.
SMS works best for time-sensitive messages like cart reminders, launches and limited offers. We set it up with clear consent and keep it short and useful, so it adds sales without annoying people.
We set up sign-up forms, consent and unsubscribe options properly for email and SMS, so you only message people who've agreed to hear from you.
Often it's missing domain authentication, an old or unengaged list, or sending too much too fast. We fix the technical setup and clean up your list so more emails reach the inbox.
Revenue from flows and campaigns, plus open, click and conversion rates, tracked in Klaviyo and reported in plain English every month.
Either a one-off flow build or a monthly plan that includes campaigns and ongoing optimisation. Every engagement gets a fixed price after a free discovery call.
Book a free 30-minute call. We'll look at your current flows, list and Klaviyo setup, show you where revenue is slipping away and outline the flows we'd build first, with a fixed price.
★★★★★ 4.9 verified·502 client reviews·UK registered
Tell us about your project and we'll reply within 1 working day with ideas and a fixed price.
contact@techgenixit.com →